Frequently Asked Questions

For Businesses:
MentorPlace is a fully branded mentoring platform designed to help organisations launch, scale, and manage structured mentoring programs with powerful tracking and reporting tools.

For those looking for guidance:
MentorPlace is your space to set goals, track progress, and connect with experienced mentors who can support your personal and professional development.

For those giving guidance:
MentorPlace makes it easy to share your knowledge, connect with mentees, and guide others in their growth journey — all within a simple, intuitive platform.

We might be biased, but, YES! Mentors are something that have previously been left up to chance - people might stumble across their perfect mentor in their workplace and forge a connection, or they had access to the old boys system that comes with attending the most expensive schools/ unis/ golf clubs or having parents that did. We want to change that. We want everyone to be able to access and benefit from the clarity and drive a mentor can bring to you career, personal life, spiritual journey, start of parenthood - whatever is currently on your mind! The average person changes careers 5-7 times in their life. Only 66% of people are working in the field they most recently studied. People are always learning, moving and evolving - but there is no need to waste time on something that won’t benefit you long term. A single mentor session could help save you four years of study - or set you on a passionate path to 8 years and a career you find fulfilling.

Contact us by emailing [email protected]. We are always looking for more mentors and if we know what you are looking for we can make an effort to find people in that area.

This is up to you! Do you want someone who has decades of experience in that field or someone who has recently gone through the same struggles as you and knows all the ins and outs- Both of these views can help but it depends on your individual circumstances.

Prepare, both mentally and physically.

Mentally: Make sure you know what you want out of the session. Are you looking for guidance on a certain issue or a decision you need to make? Do you want to know more about the field your Mentor is in? Do you want advice on how to get where you want to go? If you know what you want out of the session then you are more likely to get it. While our Mentors do have decades of professional and life experience between them, they aren't mind readers.

Physically: Make sure you have a quiet place to have your session, have your computer or phone charged ready, have any notes or questions ready and something to take notes with.

For sure, book a session as normal, and co-ordinate where to meet in-person. As the mentee you can open your goals from your mobile device and update them and your notes as you chat in-person. 

Absolutely. We send automated email reminders 24 hours and 1 hour before the scheduled session for any attendees, with a button to take you to your Sessions page where you can launch the meeting (opens 5 minutes before schedule start time).

If you’re not receiving these email notifications, please check your spam/junk, otherwise ensure your email address matches from that under your Account page. 

MentorPlace uses built-in video calling for a seamless experience, so there’s no need to download or get confused with Zoom, Teams, or other external tools. Just hit the Join button from your Sessions page to launch your meeting.

Even better, the goals interface is accessible from within the video for both attendees, to collaborate on in real-time.

We have some complex time-conversion happening in the background to keep everyone aligned - double check you have a timezone set under your Account (Icon top-right > Account > Timezone > Set & hit Save). If there's still an issue, please provide details to [email protected].